About Us

Our contact details 

Name: Platinum Integrations Ltd – trading as Gr8 New ME

Address: 118 Pall Mall, London SW1Y 5EA

Phone Number: 020 7096 2866

E-mail: ola@gr8newme.com

 

What type of information we have 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You wish to obtain additional information about our services

• You wish to be provided with material that will assist you in making your own changes yourself – e.g., worksheets, self-help articles and newsletters

• You wish to provide us with the information we require to assess your needs and return this assessment to yourself

• You wish to take up our services

We may also receive personal information indirectly, from the following sources in the following scenarios:

• Directories that list our services – your information might be provided to us via directory services you have contacted whilst searching for services we offer.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: The Data Officer, Platinum Integrations Ltd, 118 Pall Mall, London SW1Y 5EA

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

What we do with the information we have

We use the information that you have given us in order to:

Provide you with the service you have requested

Provide you with information you can use to support yourself

Provide you with information about our services 

We do not share your information with other organisations.

 

How we store your information 

Your information is securely stored on electronic devices belonging to Platinum Integrations Ltd. Access is limited to individuals that have been adequately vetted and only for the purposes listed above.

We keep contact and personal information through out the time that we work together and for a period of 3 years following last contact. We will then dispose your information by deleting from our data base.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Platinum Integrations Ltd. 118 Pall Mall, London SW1Y 5EA or 020 7096 22866 if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113